What is included in a Step in Europe tour package?
All packages include handpicked accommodation, a dedicated local guide, core excursions, and local transfers within the destination. International flights are not included unless clearly stated in the package description.
Do I need a Schengen visa to travel in Europe?
Schengen visa requirements depend on your passport nationality. Citizens of the EU, UK, US, Canada, and Australia generally enter visa-free for stays up to 90 days. We provide destination-specific entry guidance during the booking process.
Can I customise my tour itinerary?
Yes. Every package can be adjusted — extra nights, private transfers, activity upgrades, or completely bespoke routes. Reach out before booking and our consultants will build a tailored quote at no additional planning cost.
What is your cancellation policy?
Cancellations made more than 30 days before departure receive a full refund. Cancellations between 15–30 days receive a 50% refund. Within 14 days, the booking is non-refundable. We strongly recommend travel insurance.
What is the best time of year to travel in Europe?
April to June and September to October are ideal — mild weather, thinner crowds, and better hotel rates. July and August are peak season with higher prices and busier sites. Winter offers great city breaks in Prague, Vienna, and Paris.
How do I make a booking or send an enquiry?
Use the contact form on our website, email us at hello@stepineurope.com, or call +49 176 62663375. Our travel consultants respond within 24 hours on working days and will confirm availability and pricing within 48 hours.
